At Coventry Jewellery (‘the Company’ or ‘we’), we are committed to upholding your privacy and securing your data with the utmost diligence. Our Privacy Policy details our commitment to adhering to various privacy laws across multiple jurisdictions, including those in Canada, Quebec, the European Union, Brazil, California, Colorado, Utah, Connecticut, Virginia, and South Africa, among others.
This policy is your guide to understanding how we handle personal data when you engage with our services through our website, applications, or any other service provided by us. Please be aware that this policy does not cover the privacy practices of external sites, platforms, or services that might be linked from our platform, as each entity has its own privacy policy.
Our Privacy Policy addresses interactions where you might:
- Use our applications and services after registering or logging in
- Browse our websites that fall under this Privacy Statement umbrella
- Engage with us through various forms of communication such as newsletters, emails, phone calls, or text messages/SMS
In the course of these interactions, we may collect personal data which can include, but is not limited to:
- Information related to your account setup and management
- Details pertinent to payment transactions
- Financial information relevant to your purchases
- Records of your past and present purchases
- Identifiers associated with your mobile device(s)
- Precise geographical location data if necessary for our services
- Feedback you provide, either directly or through interactions with our products
- Social media profile details if you choose to connect your social media accounts with us
- Information about the products you’re interested in or have purchased
We gather this information through a variety of means, including direct user input, interactions with our services, and automated technologies such as cookies. Additionally, we may receive data from third parties, all subject to their respective privacy policies.
Our website uses cookies for various purposes, enhancing your experience and enabling us to track and analyze usage patterns. These cookies are categorized into Strictly Necessary, Preference, and Analytics types, with non-essential cookies being manageable via our dedicated Cookie Manager tool.
We maintain data retention policies in compliance with legal requirements and the purposes for which the data was collected. Once the data is no longer required, it is either deleted or anonymized to protect your privacy.
To safeguard your personal data, we implement a range of organizational measures and security technologies. This includes securing data transmissions through encryption and ensuring that our third-party partners adhere to stringent security standards.
We recognize the importance of protecting children’s privacy. Our services are not intended for, or directed at, individuals under 18 years of age, and we do not knowingly collect personal data from such individuals.
As a data subject, you have certain rights under the applicable laws, which may include:
- Accessing your personal data
- Rectifying inaccurate personal data
- Requesting erasure or restriction of your personal data
- Exercising your right to data portability
- Objecting to certain processing activities
- Opting out of marketing communications
- Filing an appeal or complaint regarding our handling of your data
- Withdrawing consent where previously provided
To exercise these rights, please reach out to our dedicated privacy team.
We reserve the right to update this Privacy Policy from time to time. Any changes will be communicated through updates on our website.
For any inquiries, to manage your preferences, or for privacy-related questions, you can contact our privacy team by sending an email to [email protected] or by writing to us at the address provided on our website. Your privacy and data security are of paramount importance to us.